Return Policy
At Sparkyjeans, we strive to ensure that you love what you wear. Please read our return policy carefully before placing an order.
1. Return Window
- Returns are accepted within 15 days from the date of delivery.
- Any return request raised after this period will not be eligible.
2. Product Condition
- The product must be unused, unwashed, and in original condition.
- The plastic brand tag attached to the product must be intact.
- If the brand tag is removed, tampered with, or damaged, the return will not be accepted.
3. Wrong or Damaged Product
- If you receive a wrong product or a damaged item, an unboxing video is mandatory.
- The video should clearly show the sealed package, the unboxing process, and the issue.
- Without an unboxing video, return or replacement will not be possible.
4. Size-Related Issues
- Please check the size chart available on each product page before placing your order.
- Measure and confirm your size carefully to avoid size-related issues.
- Returns or exchanges for size-related concerns may not be entertained.
5. Return Approval
- All returns are subject to quality check and approval by the Sparkyjeans team.
- Once approved, further instructions will be shared via email or WhatsApp.
