Return & Refund Policy

At Sparky Jeans, we are committed to providing you with high-quality products and a great shopping experience. If you are not satisfied with your purchase or have received a product with a defect or quality issue, you may request a return or exchange subject to the terms below.

1. Return & Exchange Period

Return or exchange requests must be raised within 7 days from the date of delivery.

Any return or exchange request received after 7 days of receiving the product will not be accepted.

2. Contact Our Support Team

To request a return or exchange, please contact our support team through the WhatsApp chat , Return Page & Email available on our website.

Once you contact our support team, you will be asked to share clear photos of the product on WhatsApp, Return Page & Email so that our quality team can review the product and verify the reason for the return or exchange.

3. Quality Inspection & Approval

After receiving the product photos, our quality team will carefully review the issue.

If our quality team is satisfied that the product has a manufacturing defect, quality issue, or another valid issue covered under our return/exchange policy, our support team will approve the request and arrange the return or exchange process.

Please note that simply raising a return request does not guarantee approval. All return and exchange requests are subject to quality verification and approval by our team.

4. Product Tag Must Be Intact

Every Sparky Jeans product comes with an original Sparky Jeans product/brand tag.

The original tag must remain attached, intact, and undamaged for the product to be eligible for return or exchange.

The tag must not be:

• Removed

• Cut

• Torn

• Damaged

• Tampered with

Important: No Tag, No Return/Exchange

Products without the original Sparky Jeans tag will not be eligible for return or exchange.

We strongly recommend keeping the tag attached to the product until you are completely satisfied with your purchase.

5. Product Condition

For a return or exchange to be accepted, the product must be in its original, unused, unworn, unwashed, and undamaged condition.

The product should also be returned with its original packaging and tags intact.

Returns or exchanges may be rejected if the product:

• Has been worn or used

• Has been washed

• Has been altered or modified

• Is damaged due to customer use

• Is returned without the original tag

• Shows signs of misuse or tampering

6. Refund Processing

Once the returned product is received by us, it will undergo a quality inspection.

If the product meets all the return conditions and the return is approved, the applicable refund will be processed.

7. Exchange

If your exchange request is approved, we will process the exchange according to the availability of the requested product/size.

The product being returned for exchange must also meet all the conditions mentioned in this policy, including the requirement that the original Sparky Jeans tag must be intact and attached.

8. Important Notice

Please inspect your product carefully before removing or cutting the original tag.

Once the original Sparky Jeans tag is removed, cut, torn, damaged, or tampered with, the product will not be eligible for return or exchange.

All return and exchange requests must be raised within 7 days of receiving the product and are subject to verification and approval by our quality team.

For assistance, please contact us through the WhatsApp support chat available on our website.

Thank You

Thank you for choosing Sparky Jeans. We appreciate your trust and look forward to providing you with the best shopping experience.