Return Policy

Refund will be initiated only if the product has manufacturing defect which will be checked by SPARKY quality team.

The refund process will initiate within 2-3 working days of receiving the request at our Head Office (D-238,Sector 63, Noida, UP-201301) & as soon as refund approval from quality team is received.

Refunds will be credited back to customer account, within 7-10 days of initiation of refund which is dependent on the mode of payment after deducting the shipping cost of Rs.100.

Right to refuse refund:

If a returned product is not in a resalable condition or fails to meet the return criteria mentioned above, we reserve the right to refuse the refund.

In such cases, we will contact you to discuss the available options, such as returning the product back to you but you have to bear shipping charges. Otherwise we will donate this item as per internal policy.

Shipping charges will not be refunded in case of a refund in any condition.